Keeping track of your medications is a major responsibility for you as part of the health care team. You should keep aware of the medications you have on hand, and anticipate when you will need to request refills. When you are low on medications you can call your pharmacy in advance, giving them ample time for contacting us regarding your refills and/or new prescriptions.
Our policy is to allow one business day for requesting prescription refills. Refills requested on Fridays will be addressed the following Monday. Schedule II prescriptions require a 48-hour notice. Please keep this in mind when calling for refills.
We prefer that you call your pharmacist when refills are needed and allow them to call our office. If a written prescription is needed, please call the office first. ADDENDUM - Medication list must be accurate. Please provide a list that includes ALL of you medications. If your medication list is in error and fails to list a controlled substance, that substance will not be prescribed by our practice.
On rare occasions related to an acute problem, we may choose to assist you over the phone. If your problem requires that a prescription be written or called in, there will be a $20 charge for the non-routine prescription. The charge covers our staff time for taking your symptoms over the phone, reviewing your medical records and any medical decision making by a practitioner. The charge is not covered by insurance and will be charged to your account.
Payment for Services
Payment for all services is expected at the time of your appointment. We are participating providers with most major insurance plans, including Medicare, Blue Cross Blue Shield, Med Cost and First Health.
If your insurance plan has a co-pay, you should plan to pay that when checking in at each appointment. All deductible and co-insurance amounts will be collected as you check out.
We accept the following payment options: Cash, Check, MasterCard or Visa.